To have a FaceTime call with one other person, you need a Mac with OS X Lion 10.7 or later, a broadband Internet connection, and a built-in or connected microphone or camera. Or use your iPhone, iPad, or iPod touch.
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To call a group of people, follow the steps in Use Group FaceTime on Mac.
Start a FaceTime call
The person you're calling doesn't need to have the FaceTime app open, but to receive the call on their Mac, iPhone, iPad, or iPod touch, they do need to be signed in to FaceTime on that device. You can then call them using any phone number or email address they set up for FaceTime.
Start a call from the FaceTime app
Open the FaceTime app and enter the email address or phone number of the person that you want to call. If the person is in your Contacts app, you can enter just their name. Then click the Audio button or Video button to call.
You can also just ask Siri to ”FaceTime John” or ”FaceTime audio Lisa,” for example.
Start a call from the messages app
Start a text conversation in the Messages app, or select a conversation that's already underway.
Click Details in the upper-right corner.
Click the video button or audio button to open the FaceTime app and start the call.
Answer a FaceTime call
From the notification that appears on your Mac, click Accept to answer the call in the FaceTime app.
If you click the arrow next to Accept, you can choose to accept as an audio call instead of video call. If you click the arrow next to Decline, you can choose to send a message to the caller or set a reminder to call back later.
You can also use the Touch Bar to accept or decline a FaceTime call.
Add another person to a FaceTime call
Anyone on the call can add more people to the call, creating a Group FaceTime call.
While the call is underway, click the sidebar button to show the sidebar.
Click the add button .
Enter the person's name, email address, or phone number, then click Add.
Click the Ring button next to the person's name to invite them to join the call.
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Lean more about how to use Group FaceTime.
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Use the onscreen controls
During a call, move your pointer over the FaceTime window to show these controls.
Mute Video Turn the video from your camera off or on.
Full Screen Switch to or from a full-screen FaceTime window.
Camera Shutter Take a Live Photo of the other person.
Learn more
To stop receiving FaceTime calls on Mac, open FaceTime, then choose FaceTime > Turn FaceTime Off.
Learn how to delete your call history in FaceTime.
Learn what to do if FaceTime isn't working, your built-in camera isn't working, or you can't sign in to FaceTime.
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FaceTime is not available in all countries or regions.
FaceTime User Guide
When you want to make or receive a phone call, you don’t have to reach for your iPhone—you can use your Mac. When someone calls you, a notification appears on your Mac and you can take the call—and even use Real-Time Text (RTT) for your phone calls, if your carrier supports it.
Note: Phone calls you make and receive on your Mac use cellular minutes—cellular charges may apply.
Make calls from apps on your Mac
In the FaceTime app on your Mac, sign in and turn on FaceTime.
Set up your iPhone and Mac for phone calls, if you haven’t done so already.
In these apps on your Mac, do one of the following:
FaceTime: Enter a phone number in the search field (you may need to press Return), then click the Audio button (or use the Touch Bar). You can also click Audio to see your past phone calls.
If you enabled RTT phone calls, you can choose to make an RTT call.
Contacts: Select a contact, move your pointer over a phone number, then click the Phone button .
If you enabled RTT phone calls, you can choose to make an RTT call.
Safari: Click a phone number on a webpage, then click Call.
Mail: Place the pointer over a phone number in an email, click the pop-up menu , then choose how you want to make the call.
Maps: Click a place of interest, click the Info button , then click Call.
Spotlight: Enter the name of a person or place in the Spotlight search field, then select the matching search result. Move the pointer over a phone number, then click the Phone button .
Calendar: Open an event, look for an underlined blue phone number in the event details, then click the number.
Reminders: Open the reminders list, then click an underlined blue phone number. Or, move the pointer over a reminder, click the Info button , look for a phone number in the notes, then click the number.
If you’re restricted to calls with only certain people, an hourglass icon appears next to those people you can’t call.
Answer calls on your Mac
On your Mac, when a notification appears in the top-right corner of the screen, do one of the following:
Accept an incoming call: Click Accept.
If the person calling you has enabled RTT for the call and you want to answer it that way, click RTT.
Decline a call: Click Decline.
Tip: If the call came from someone you don’t want to receive calls from, you can block the caller.
Decline a call and send a message using iMessage: Click next to Decline, choose Reply with Message, type your message, then click Send. Both you and the caller must be signed in to iMessage.
Decline a call and set a reminder to call back later: Click next to Decline, then choose how long you want to wait to receive a reminder. When the time comes, you receive a notification—click it to view the reminder, then click the link in the reminder to start the call.
If your Mac has a Touch Bar, you can use it to accept a call, decline a call, decline and send a message, or decline and set a reminder.
You can’t receive a call from someone who’s restricted by communication limits in Screen Time, but it appears as a missed call in the FaceTime window or in Notification Center.
Manage calls on your Mac
While you’re on a phone call in the FaceTime app on your Mac, there are a few additional ways to manage the call:
Switch to a FaceTime video call: Click Video in the notification (or use the Touch Bar).
Switch to an RTT call: Click RTT in the notification.
Note: When you switch a phone call to an RTT call, the microphone remains active—click the Mute button (or use the Touch Bar) to turn off audio for the call.
Use call waiting: If you’re on a call, and a new phone call notification appears, click Hold & Accept. Click to switch between calls.
Start a conference call when you have another call on hold: When you’re on a phone call and have another phone call on hold, click Merge.
Transfer the call to your iPhone: When your Mac is near your iPhone, tap the Handoff icon that appears in the bottom-left corner of the Lock screen of your iPhone.
Depending on how you set up Wi-Fi Calling, a green bar that says “Touch to return to call” might appear at the top of the screen on your iPhone when you unlock it. See the Apple Support article System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch.
Control the volume: Mute or change the volume for the call.
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Tip: If you’re on a call and need to respond to prompts in an automated phone system, click the phone call notification in the top-right corner of your screen and use the numbers on your keyboard to respond.
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See alsoMake and receive RTT phone calls in FaceTime on MacChange FaceTime ringtones on MacWhat is Screen Time on Mac?Use the Touch Bar on MacApple Support article: If FaceTime isn’t working on your Mac